Recruitment Administrator

• Act as the first point of contact for general candidate and manager queries by monitoring the shared recruitment inbox and responding efficiently to queries with signposting and guidance on reasonable adjustments, references, jobs, and applicant tracking system access.
• Contribute to the development of recruitment procedures and practices through sharing experience and lessons learnt on current practice and by continually looking to make systems more effective and efficient
• Administer and maintain the recruitment cycle efficiently and effectively, ensuring that information is accurate and to the highest standards
• Collaborate with hiring managers to process role adverts, including creating engaging adverts ensuring all information is accurate, and advertising the positions on job boards as required
• Advise hiring managers on recruitment best practice using ZSL policy and procedure
• Provide 1:1 support to train and coach managers on the use of applicant tracking system, recruitment practises, safe and fair recruitment 

• Previous experience in delivering high-quality administrative roles, preferably within a Recruitment, HR, or people-focused team.
• Previous experience of using applicant tracking systems to manage the recruitment cycle (Eploy or iTrent would be an advantage)
• Experience in handling confidential employee data in line with GDPR standards
• Able to liaise effectively with candidates and managers across ZSL through excellent written and oral communication
• Able to problem solve and seek efficiency and effectiveness in every-day administrative tasks and processes within the team
• Good understanding of basic UK employment legislation, HR best practice, and regulations and able to guide or signpost accordingly
• We prioritise seeing the people we support. This post is a hybrid role, which requires at least two days per week in our office location at  Regent's Park with occasional visits to our Whipsnade office.  

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK. 

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.