Purpose of the role

Overview of the role: 

As our CEO Office administrator you will play a pivotal role in supporting the Executive Committee and helping them lead ZSL effectively.  You will help create an operation where efficiency, organisation and enthusiasm come together. You will work closely with the Executive Committee, the Executive Assistant to the CEO and the wider admin support staff to form part of a small, happy and mutually supportive team.  You will be an integral part of supporting the conservation charity from the very heart of the organisation.

Key responsibilities: 

  • Master of multitasking: Juggling various responsibilities with finesse, you’ll handle a spectrum of tasks including supporting the management of the Directors diaries, coordinating internal and external meetings and handling the administration of our Governance team.
  • Guardian of productivity: You’ll be one of the go-to people for streamlining processes to make the CEO’s office more efficient and enjoyable.
  • Ambassador of Hospitality: Your welcoming demeanour will make every visitor to the CEO’s office feel like an honoured guest, whether it’s a donor, supporter or team member, your hospitality will create a warm and inviting atmosphere.
  • Event maestro: Your event planning skills will leave our stakeholders feeling well looked after and excited to be holding their meeting, workshop or away day at our zoos.
  • Technology guru: You will need to embrace your tech savvy side as you navigate various office systems and tools. You will be responsible for managing email and letter correspondence, maintaining databases and the financial administration within the CEO’s office and the wider Executive Committee Team.
  • Problem solver extraordinaire: Your knack for finding creative solutions will ensure any hurdles are transformed into opportunities.

About You

Essential
  • Previous Admin support experience
  • Proven experience managing complex competing diaries at an executive level
 Desirable
  • Personal Assistant experience
  • Interest in conservation in connection to our organisational goals and values
  • Demonstrate an appetite and ability to learn and develop in the role
  • Experience in events management 

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. 

About Us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.  

What do we offer?  

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

  • Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct 
  • Pension scheme - we offer a generous pension scheme with up to 12% contributory pension 
  • Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you  
  • Holidays – 25 days annual leave allowance, plus UK bank holidays  
  • Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme  
  • Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day 
  • Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops  
  • Cycle2Work - our cycle to work scheme enables you to lease a bicycle  
  • Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work  
  • Family friendly policies – we offer enhanced maternity, paternity, and adoption packages  
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.

What our team say...

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