Supporter Contact Team Leader

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.  

• Purpose driven work – join an organisation where every role contributes to creating a world where wildlife thrives.  
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension. 
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you.  
• Holidays – 25 days annual leave allowance, plus UK bank holidays (increasing with milestone anniversaries). 
• Access to ZSL’s staff Equality Networks -Race & Culture, Team Pride, Disability, and Menopause, supporting an inclusive and welcoming workplace for those with lived experience. 
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme.   
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day.  
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops.   
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle.  
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work.  
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages.