Recruitment Administrator

You'll play a key role in attracting top talent, guiding managers through the full recruitment cycle, and ensuring smooth, efficient processes. Working with a diverse range of stakeholders across the UK and internationally, you’ll be part of a team dedicated to building the future of one of the world’s leading conservation organisations.

• Serve as the primary point of contact for candidate and hiring manager queries by monitoring the shared recruitment inbox, responding promptly with helpful guidance on topics such as reasonable adjustments, references, job postings, and applicant tracking system access.
• Contribute to the development of recruitment practices by sharing insights, feedback, and lessons learned to improve current processes, striving for continuous improvement in efficiency and effectiveness.
• Administer the recruitment cycle with precision, ensuring all information is accurate and maintained to the highest standards throughout the process.
• Collaborate with hiring managers to craft engaging and accurate job advertisements, ensuring they align with ZSL's standards and are posted on relevant job boards.
• Advise hiring managers on recruitment best practices, ensuring compliance with ZSL's policies and procedures to maintain a fair and consistent hiring process.
• Provide 1:1 support and training to managers, coaching them on using the applicant tracking system, implementing recruitment practices, and adhering to safe and fair recruitment guidelines.

• Previous experience in delivering high-quality administrative support, preferably within a Recruitment, HR, or people team.
• Experience using applicant tracking systems to manage the recruitment cycle (knowledge of Eploy or iTrent is a plus).
• Proven ability to handle confidential employee data in compliance with GDPR standards.
• Exceptional communication skills, with the ability to liaise effectively with both candidates and managers across ZSL through strong written and oral communication.
• Capable of problem-solving and seeking continuous improvements in administrative tasks and processes to enhance team efficiency.
• A solid understanding of UK employment legislation, HR best practices, and regulations, with the ability to guide or signpost when necessary.

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.